Inviting New Users into Your Account

CivicScience is a great tool that you can share with other members of your organization. There is no limit on the number of users that can have access to your account.

All existing users appear on the Account > Users page, which is found under Settings. From this page you can remove existing users, reinvite users that didn't join the first time they were invited, and invite new users.

User Types

There are two User Types defined: Administrator and Researcher. Each user is associated with one User Type. The User Type is selected when a new user is invited, and can be changed later by any administrator user.

Administrators can perform all tasks in the system, including managing account settings, writing new questions, and inviting others to join the account.

Researchers are not allowed to create and deploy questions, manage account settings or invite others to join the account. They can, however, create dashboards, segments, reports, and scorecards, and share these with others.

Inviting a New User

Inviting a new user is easy. At the bottom of the Account User list, you will see a form that asks for an email address. Simply enter the email address of the user you would like to invite, select the intended user type, and then press the "Add User" button.

An email will be sent to the user that you invited. The invited user will need to follow the instructions in the email they receive from our system to be joined automatically to your account. The invited user will get two e-mails. The first one contains a link to a registration screen, where the user enters their name, select a password, and the preferred language. Then the system sends the user another e-mail, to confirm the e-mail address. Following the link to that email will allow the user into the InsightStoreâ„¢.

Do you still need help?

We are always available to answer your questions. For the speediest service, please email support@civicscience.com.